Hazza88 wrote:
Its for a big wharehouse, they test/sell electronice parts for everything, computers, t.v’s e.t.c. I would be testing them and processing orders and shit as well as other general warehouse duties i think. I really wanna get it because its just round the corner from me and its about time i got a proper job!
Should be fairly easy if you can show enthusiasm and a bit of technical knowledge, but the main thing is to show willingness to help customers
as someone who buys a lot of this sort of stuff, its not always the technical side which is a problem (you are often selling to engineers who know exactly what they want) but dealing with customer service issues
An important mindset is that you give the same service to small orders as big ones as one day the “low value” customer could be buying a ton of stuff and that if things go pear shaped you will try and sort them out..
for instance I bought 3 telephone sockets from a local supplier. (a different kind to what BT normally use and fairly specialist for this country) Someone in the company got their plugs and sockets mixed up and sent me 3 BT ringing capacitor adaptors instead
I called the supplier and they immediately admitted the mistake, and said they would ship out the correct stuff for tomorrow (which I was happy with) Then I got a call 5 minutes later from another chap who said as we weren’t far away, he would deliver the stuff by hand – 30 minutes later the man arrived with the correct kit and picked up the original package..
Now I happen to have an entire server room to equip later this year (and was looking at the supplier for other stuff like entire systems), so this supplier will be one of the preferred ones because of how they handled a problem with the small order <£10)
