Firstly I’m a digital age retard, me and technology aren’t all that compatible so sorry if this is a dumb question or if I lack or use the incorrect terminology.
My problem is this- I bought a new laptop around 3 months ago. Someone had placed a deposit on it about 2 weeks before I bought it but never returned to the shop for it and left no contact details. This resulted in me buying my new Sony Vaio with all necessary software already installed and the laptop being ready for use when I took it home. It was the last one in the shop too besides the display one so I had little choice considering it met my budget and my needs. Its operating system is Windows 8, not sure if that has any relevance.
One of the pieces of software that came readily installed was McAfee internet security which had been doing its job until 3 days ago when it expired. Rather than paying for a new subscription I opted for Norton as I’d purchased this in the shop alongside my laptop. Before the installation process could commence my computer informed me Norton and McAfee were none compatible and I’d have to uninstall one before installing the other, so following my computer’s instruction I did this. Norton was installed, seemingly no problems until….
Since making this change (and it’s the only thing I can think may be the cause, plus the problem started straight afterwards) my computer is unable to stream anything; youtube, bbcIplayer, 4OD are all kaput. No porn too which is quite upsetting. Also none of the music links be it youtube originated or soundcloud are working on PV.
Any ideas?
Thanks in advance.
